Question 1

How long do I need to fill out the diaries?

Accepted Answer

MriyaRun has diaries with different duration of practice: 
some are designed for 3 months of daily work, 
some for 2 months, 
others - for 28 days of deep daily practice. 

Each format has its own logic and depth: from the formation of sustainable habits to intensive transformation. It takes 10-15 minutes a day. The duration is indicated in the product description.

Question 2

How to order?

Accepted Answer

It's simple:
1. Choose a product on the website.
2. Click “Order”.
3. Fill in the form with the data.
4. Expect a message from our manager.

Question 3

What payment methods are available?

Accepted Answer

1. Cash on delivery (cash on delivery).
2. Prepaid card (details are provided by the manager after registration).
3. Payment on the website.

Question 4

How is the delivery done?

Accepted Answer

We ship orders daily on weekdays and Sundays by Nova Poshta throughout Ukraine.
Orders are processed within 1-2 business days.

Question 5

What is the shipping cost?

Accepted Answer

The shipping cost is paid by the buyer according to the carrier's tariffs.
If you choose cash on delivery (cash on delivery), you pay an additional postal commission.
If you pay by card, you pay only for the delivery without a commission.

Question 6

How long does the delivery take?

Accepted Answer

Delivery usually takes 1-3 business days depending on your location and delivery service.
There may be slight delays during the holidays - we are always in touch if you need to clarify anything.

Question 7

Can I see the diary before I buy it?

Accepted Answer

Yes! Just write to us on Instagram, Telegram, Viber, or via the website, and we'll send you photos and videos from inside the product so you know exactly what you're buying.

Question 8

Can the product be returned or exchanged?

Accepted Answer

We care about your trust, so we have a fair returns policy:
- You can return an item within 14 days of receipt if it has not been used, has a preserved appearance and is not damaged.
- If the return is due to our error (wrong item, damage, etc.) - we will reimburse all shipping costs.
- If circumstances have changed or simply changed your mind - the return is possible at your expense.
Refunds are made within 3-5 working days after receipt of the returned goods.

Question 9

How do I make a refund?

Accepted Answer

Write us by email, Instagram, Telegram, or Viber - we will explain the steps in detail and support you in this process.

Question 10

How can I get in touch with you?

Accepted Answer

Instagram: @mriya.run
Telegram, Viber: +380 67 581 60 90
Feedback form is on the website
We are always in touch and happy to help!

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