PUBLIC OFFER AGREEMENT
PUBLIC OFFER
for the sale of goods, supply of digital content and provision of services
Version dated 20 June 2026
This document constitutes a public offer by Individual Entrepreneur Artem Dmytrovych Telushko, trading under the MriyaRun brand (the "Seller"), to enter into an electronic agreement for the sale of goods, supply of digital content and/or provision of services on the terms set out below. This Offer is published at https://mriya.run/ (the "Website") and is addressed to individuals who have the legal capacity required to enter into an agreement (the "Buyer").
1. DEFINITIONS AND SCOPE
1.1. Website means the MriyaRun website available at https://mriya.run/, through which the Seller offers goods, digital content and services.
1.2. Goods means any tangible product displayed on the Website, including a book, journal, workbook, planner, set of metaphorical associative cards, board game or another physical product.
1.3. Digital Content means electronic books, files, guides, recordings, digital versions of materials and other content supplied in electronic form.
1.4. Service means an educational or informational event or another format expressly described on the relevant page of the Website. The exact content, format, date, duration and price of a Service are specified in its description.
1.5. Order means a duly submitted request by the Buyer to purchase Goods, Digital Content and/or a Service.
1.6. Acceptance means the Buyer's full and unconditional acceptance of this Offer in the manner specified in Section 2.
2. FORMATION OF THE AGREEMENT
2.1. The agreement is entered into electronically in accordance with the laws of Ukraine.
2.2. Before placing an Order, the Buyer must review this Offer, the Privacy Policy, the description and price of the selected product, and the available payment and delivery terms.
2.3. The Buyer accepts this Offer by taking one or more of the following actions: placing an Order on the Website and confirming agreement to the terms; paying for the Order; or confirming the Order to a manager where cash on delivery has been selected.
2.4. The agreement is deemed concluded after the Seller confirms the Order and, in the case of prepayment, after the funds are credited, unless the relevant product page expressly provides otherwise.
2.5. The Seller sends an Order confirmation using the contact details provided by the Buyer. The Buyer must check the contents of the Order and report any error before dispatch or before access is supplied.
2.6. If the Order cannot be fulfilled due to the product being unavailable, a technical error or another objective reason, the Seller will notify the Buyer and offer a replacement, a waiting period or a refund of the amount paid.
3. PRODUCT INFORMATION AND PRICES
3.1. The principal characteristics, contents, format, language, availability and price of a product are stated on its product page. Images may vary slightly in colour due to screen settings or printing characteristics.
3.2. Prices are stated in Ukrainian hryvnias. The Seller is not registered for VAT. Delivery charges are not included in the price unless expressly stated otherwise on the Website.
3.3. The price recorded in a confirmed Order will not change. A promotional price applies for the period and subject to the terms of the relevant promotion.
3.4. If an incorrect price or product characteristic is displayed due to an obvious technical error, the Seller will notify the Buyer before fulfilling the Order. The Buyer may confirm the Order at the correct price or cancel it and receive a full refund of the amount paid.
4. ORDERING AND PAYMENT
4.1. The Buyer places an Order through the shopping cart or a form on the Website, or through another available communication channel where expressly offered by the Seller.
4.2. When placing an Order, the Buyer must provide accurate information required for communication, payment, issuance of a payment document and delivery.
4.3. The payment methods displayed during checkout may include:
4.3.1. online payment by bank card through a payment service provider;
4.3.2. bank transfer to the Seller's business account using the supplied details;
4.3.3. cash on delivery, where available for the particular Order.
4.4. If cash on delivery is selected, the Buyer must pay a mandatory guarantee (insurance) payment of UAH 80 before the Order is dispatched. This payment forms part of the total Order price and reduces the cash-on-delivery amount by UAH 80. If the Buyer fails to collect the shipment without a valid reason and it is returned to the Seller, the guarantee payment may be applied to the actual outward and return delivery costs. Any unused balance will be refunded to the Buyer.
4.5. For cash-on-delivery Orders, the Buyer also pays the carrier's applicable cash-on-delivery fee. Any bank or postal charges not included in the Order price are payable by the Buyer.
4.6. Payment is deemed completed when the funds are credited to the Seller's account or when confirmation is received from the payment service provider.
4.7. The Buyer will receive a payment document in the form required by applicable law.
5. DELIVERY AND RECEIPT OF PHYSICAL GOODS
5.1. Delivery within Ukraine is performed by Nova Poshta or another carrier available during checkout. International delivery must be agreed separately before payment is made.
5.2. Orders are processed within 1-2 business days after confirmation or payment. A different processing period may apply to pre-orders, personalised products or periods of increased demand; this will be stated on the product page or communicated to the Buyer.
5.3. Transit times are determined by the carrier. The Seller provides the shipment tracking number and, in the event of a delay, assists in determining the delivery status.
5.4. Delivery charges are paid by the Buyer according to the carrier's rates unless free delivery or other terms are stated on the Website or in the Order confirmation.
5.5. Upon receipt, the Buyer should inspect the packaging, completeness and condition of the Goods. Any visible damage, shortage or discrepancy should be recorded together with the carrier's representative and reported to the Seller without delay.
5.6. Title to and the risk of accidental damage to the Goods pass to the Buyer when the Goods are physically received by the Buyer or the recipient designated by the Buyer.
6. DIGITAL CONTENT
6.1. Access to Digital Content is supplied in the manner stated on the product page, usually by sending a link or file to the Buyer's email address within 24 hours after payment is confirmed.
6.2. The Buyer is responsible for providing a correct email address and for having a compatible device and software where special technical requirements were disclosed before purchase.
6.3. If a link or file is not received, cannot be opened or has a technical defect, the Buyer should contact info@mriya.run. The Seller will provide access again or remedy the issue within a reasonable time.
6.4. By ordering Digital Content with immediate access, the Buyer agrees that performance of the agreement will begin before the end of the statutory withdrawal period for distance contracts. Once functional access has been supplied, no refund will be made except where access was not supplied, the content has a material technical defect, or a refund is otherwise required by law.
7. EXCHANGES, RETURNS AND REFUNDS
7.1. To request an exchange, return or make a claim, the Buyer must contact info@mriya.run or +380 67 581 60 90 and provide the Order number, full name, contact number and details of the request. Photographs or video must be provided for Goods that are damaged, incomplete or incorrectly supplied.
7.2. Physical Goods of satisfactory quality that are not included in the statutory list of non-returnable goods may be exchanged or returned within 14 calendar days, excluding the day of receipt, provided that they have not been used and their saleable condition, consumer properties, packaging, labels and payment document have been preserved.
7.3. Printed publications of satisfactory quality are included in the statutory list of goods that are not subject to mandatory exchange or return. Nevertheless, the Seller voluntarily accepts books, journals and workbooks of satisfactory quality within 14 calendar days, excluding the day of receipt, subject to the conditions in Clause 7.2 of this Offer.
7.4. Where the Buyer returns Goods of satisfactory quality for reasons unrelated to an error by the Seller or a defect in the Goods, the Buyer bears the return delivery costs. The original cost of delivery already performed is not refundable.
7.5. If Goods have a manufacturing defect, are damaged, incomplete or do not correspond to the Order, the Buyer may request replacement, completion, remedy of the defect, a price reduction or a refund in the cases provided by law. The Seller bears reasonable delivery costs in such circumstances.
7.6. The Seller will provide the return address and instructions after receiving the request. Goods must not be returned cash on delivery without prior agreement.
7.7. Unless otherwise agreed, refunds are made using the same payment method within 7 business days after the returned Goods have been received and inspected, and in all cases no later than the period required by law.
7.8. Nothing in this Section limits any mandatory consumer rights relating to defective or non-conforming Goods.
8. PROVISION OF SERVICES
8.1. The terms of a particular Service, including its programme, format, date, duration, price and method of access, are stated on its page and form part of the agreement.
8.2. The Buyer may cancel a Service before it begins by notifying the Seller. The refund amount will be determined taking into account the part of the Service already provided, documented costs actually incurred and applicable law.
8.3. If the Buyer expressly agreed to performance of the Service beginning before the end of the statutory withdrawal period for distance contracts and the Service has been fully performed, the right of withdrawal ends in the cases provided by law.
8.4. If the Seller cancels a Service, the Buyer will be offered rescheduling, an equivalent replacement or a full refund of the amount paid for the Service not provided.
9. PSYCHOLOGICAL AND INFORMATIONAL CONTENT
9.1. MriyaRun Goods, Digital Content and Services are intended for self-reflection, writing practices, psychological education and personal development.
9.2. The materials do not constitute medical, psychiatric or psychotherapeutic care, do not provide a diagnosis and do not replace an individual consultation with an appropriate professional.
9.3. Results depend on individual circumstances. The Seller does not guarantee any particular psychological, medical, professional or life outcome.
9.4. If an exercise causes significant distress or the Buyer needs assistance concerning their mental or physical health, the Buyer should stop the practice and contact a qualified professional or emergency service, as appropriate.
10. INTELLECTUAL PROPERTY
10.1. The texts, designs, illustrations, exercises, structure of the materials, digital files and other content on the Website and in the products are protected by intellectual property law.
10.2. Purchasing a product grants the Buyer a right to use the relevant copy or access personally and non-commercially. Copying, publishing, selling, transferring access to third parties, creating derivative commercial materials or using the materials beyond what is permitted by law requires the copyright holder's prior written consent.
10.3. Professionals may use purchased physical materials in their own work with clients, provided this does not involve copying, digitising, reselling or distributing the materials themselves.
11. PERSONAL DATA AND ELECTRONIC COMMUNICATIONS
11.1. The Seller processes the Buyer's personal data to enter into and perform the agreement, process payment and delivery, provide support, maintain accounting and tax records, and comply with legal requirements.
11.2. Detailed personal data processing rules are set out in the Privacy Policy on the Website. Necessary data may be transferred to payment service providers and carriers to the extent required to fulfil the Order.
11.3. The Buyer agrees to receive service messages concerning the Order through the contact details supplied. Marketing communications are sent only with separate consent, which may be withdrawn.
12. LIABILITY AND FORCE MAJEURE
12.1. The parties are liable in accordance with the agreement and the laws of Ukraine. Nothing in this Offer limits any consumer right that cannot lawfully be limited by agreement.
12.2. The Seller is not liable for inability to fulfil an Order caused by inaccurate information supplied by the Buyer, the Buyer's refusal to collect a shipment, a technical problem on the Buyer's side or the acts of third parties for whom the Seller is not responsible, except where liability is imposed by law.
12.3. A party is released from liability for a breach if it proves that the breach resulted from force majeure. The affected party must notify the other party of such circumstances within a reasonable time.
13. TERM, AMENDMENTS AND DISPUTE RESOLUTION
13.1. This Offer applies from the date it is published on the Website until it is replaced by a new version or withdrawn. The version in effect at the time an Order is accepted applies to that Order.
13.2. The Seller may amend this Offer by publishing a new version on the Website. Amendments do not apply retrospectively to agreements already concluded unless required by law or unless they improve the Buyer's position.
13.3. Requests and complaints should be sent to info@mriya.run. The Seller will consider them within a reasonable time and will seek to resolve disputes through negotiation.
13.4. If no agreement is reached, the dispute will be resolved in accordance with the laws of Ukraine by a competent court or another authorised body.
14. SELLER DETAILS AND CONTACT INFORMATION
14.1. Individual Entrepreneur Artem Dmytrovych Telushko.
14.2. Ukrainian taxpayer registration number: 3908614131.
14.3. Correspondence address: 9 Kyivska Street, Zhytomyr, Zhytomyr Region, 10014, Ukraine.
14.4. Recipient bank: JSC CB PrivatBank.
14.5. IBAN: UA103052990000026007026411431.
14.6. Single-tax payer, Group 2; not registered for VAT.
14.7. Email: info@mriya.run.
14.8. Telephone: +380 67 581 60 90.