PUBLIC OFFER AGREEMENT
PUBLIC OFFER for the Conclusion of a Contract for the Sale of Goods and Provision of Services
This document is an official public proposal (Offer) of the PHYSICAL PERSON-ENTREPRENEUR TELUSHKO ARTEM DMYTROVYCH (hereinafter referred to as the "Seller" or "Contractor"), addressed to an unlimited number of physical persons (hereinafter referred to as the "Client"), to conclude a contract for the sale of goods and/or the provision of information and consulting services on the terms set out below. This Offer is posted on the website at: https://mriya.run/ (hereinafter referred to as the "Site").
1. DEFINITIONS
1.1. Client – a capable physical person who has reached the age of 18, who has visited the Site and intends to purchase Goods and/or receive Services, and has performed the Acceptance of this Offer.
1.2. Site – a collection of web pages available on the Internet at https://mriya.run/, which is a platform for offering Goods and Services to Clients.
1.3. Goods – printed products presented on the Site (diaries, workbooks), associative metaphorical cards, as well as digital goods (electronic versions of said goods, guides, etc.) offered for sale.
1.4. Service – information and consulting activities provided by the Contractor in the form of Webinars, Trainings, Coaching, and other formats described on the Site.
1.5. Order – a duly formatted request by the Client for the purchase of Goods and/or Services, placed on the Site.
1.6. Acceptance – full and unconditional acceptance by the Client of the terms of this Offer. Acceptance is considered the fact of payment by the Client for the ordered Goods and/or Services.
1.7. Webinar, Training, Coaching – forms of providing Services, the content of which is detailed in the relevant sections of this Offer and on the Site.
1.8. Personal Data – information or a set of information about a physical person who is identified or can be identified.
2. GENERAL PROVISIONS
2.1. This Offer is an adhesion contract in accordance with Art. 634 of the Civil Code of Ukraine.
2.2. By making payment for Goods and/or Services, the Client confirms that they are fully acquainted with and agree to the terms of this Offer.
2.3. The Seller/Contractor has the right to unilaterally amend this Offer by publishing a new version on the Site. Changes come into force from the moment of their publication.
3. SUBJECT OF THE CONTRACT
3.1. Sale of Goods: The Seller undertakes to transfer the ownership of the Goods selected and paid for by the Client on the Site to the Client, and also, on behalf of the Client, to organize the shipment of these Goods through third parties (delivery services). The Client undertakes to pay for the Goods, compensate for delivery costs (in cases provided for by this Offer), and accept the Goods.
3.2. Provision of Services: The Contractor undertakes to provide the Client with information and consulting Services selected and paid for by the Client, and the Client undertakes to pay for and accept the Services under the terms of this Offer.
4. ORDER PROCEDURE FOR GOODS AND DELIVERY
4.1. Placing an Order: The Client independently selects the Goods on the Site, adds them to the cart, and places an Order, filling in the necessary data for payment and delivery.
4.2. Price and Payment:
4.2.1. The price of the Goods is indicated on the Site in the national currency of Ukraine (Hryvnia) and is final.
4.2.2. Payment is made by 100% prepayment to the Seller's bank account using the payment systems available on the Site.
4.2.3. The cost of delivery is not included in the price of the Goods, unless otherwise explicitly stated on the Site (e.g., during promotions). Payment for delivery is made separately according to the tariffs of the logistics company.
4.3. Payment Procedure and Execution of Delivery:
4.3.1. Delivery is carried out by logistics companies (e.g., "Nova Poshta") within the territory of Ukraine.
4.3.2. The Client has the right to choose one of the options for paying for delivery services when placing an Order:
- Option A: Payment upon receipt. The Client pays the cost of delivery directly to the logistics company at the time of receiving the Goods.
- Option B: Shipping Compensation (Pay Immediately). The Client pays the Seller a fixed amount of "Compensation for shipping expenses" together with the payment for the Goods. In this case, the Seller acts on behalf of the Client and pays for the services of the logistics company in their own name. Payment of "Shipping Compensation" is not a transportation service by the Seller, but a reimbursement of actual expenses. 4.3.3. Estimated delivery times are indicated by the carrier. The Seller is not responsible for delays in the operation of delivery services. 4.3.4. Access to Digital Goods is provided by sending a download link to the Client's email indicated in the Order within 24 hours after payment confirmation. 4.4. Acceptance of Goods: The Seller's obligation to transfer the Goods is considered fulfilled at the moment of transfer of the Goods to the delivery service. The right of ownership of the Goods passes to the Client at the moment of receipt of the Goods.
5. RETURN AND EXCHANGE OF GOODS
5.1. Return of Physical Goods of Proper Quality:
5.1.1. In accordance with the Law of Ukraine "On Protection of Consumer Rights", the Client has the right to exchange or return physical Goods of proper quality within 14 (fourteen) calendar days, not counting the day of purchase.
5.1.2. Return is possible provided that the Goods have not been used, their marketable appearance, consumer properties, seals, labels, as well as the payment document are preserved.
5.1.3. Expenses related to delivery:
- When returning Goods, the cost of return delivery is borne by the Client.
- If the Client selected the "Shipping Compensation" option (paid for delivery immediately), and the Goods have already been transferred to the delivery service, the amount of compensation (transport costs) is non-refundable, as it was used for its intended purpose (paid to the carrier). 5.1.4. Refunds for the Goods are made to the Client's bank card within 7 (seven) working days from the moment of receipt and verification of the returned Goods by the Seller. 5.2. Restrictions on Returns: 5.2.1. Printed products (books, diaries, workbooks) of proper quality, in accordance with Resolution of the Cabinet of Ministers of Ukraine No. 172 of 19.03.1994, are not subject to exchange and return. The Seller reserves the right to consider requests for the return of such products on an individual basis in order to maintain Client loyalty. 5.2.2. Digital Goods (electronic versions, guides) are not subject to return and exchange after access to them has been granted. 5.3. Goods of Improper Quality: In case of detection of a manufacturing defect, the Client has the right to exchange the Goods for similar ones or receive a refund. The claim must be sent to the Seller's email with photo or video evidence of the defect attached.
6. PROCEDURE FOR PROVISION OF SERVICES (Webinars, Trainings, Coaching)
6.1. Detailed rules for participation in Webinars, Trainings, and Coaching, conditions for registration, rescheduling, and cancellation are described on the relevant pages of the Site.
6.2. Service Refund Policy:
6.2.1. The Client has the right to refuse the Service and request a refund by notifying the Contractor by email no later than 7 (seven) calendar days before the start date of the Service. In this case, 100% of the paid amount is returned.
6.2.2. In case of refusal of the Service less than 7 but more than 3 calendar days before its start, 50% of the paid amount is returned.
6.2.3. In case of refusal of the Service less than 3 calendar days before its start, or after its start, the paid funds are not returned.
6.2.4. If the Service involves providing access to recorded materials immediately after payment, such Service is considered provided at the moment access is granted, and funds for it are not returned.
6.2.5. A full refund is made exclusively in the case of complete cancellation of the Service on the initiative of the Contractor.
7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The Contractor/Seller undertakes to:
- Provide high-quality Goods and/or Services in accordance with the description on the Site.
- Comply with the privacy policy and personal data protection.
- Inform Clients about changes in the conditions for providing Services or delivering Goods. 7.2. The Contractor/Seller has the right to:
- Change the program, date, and time of providing Services, having warned the Client about this.
- Refuse to provide Services or sell Goods until payment is made.
- Terminate the provision of Services to the Client in case of violation of rules of conduct or copyright without refund. 7.3. The Client undertakes to:
- Pay for Orders in a timely manner and in full.
- Familiarize themselves with the terms of the Offer before payment.
- Provide reliable personal data necessary for the execution of the Order.
- Not to copy, distribute, or use for commercial purposes materials obtained as a result of the provision of Services without the written consent of the Contractor. 7.4. The Client has the right to:
- Receive Goods/Services of proper quality.
- Return Goods or funds on the conditions set out in sections 5 and 6 of this Offer.
8. LIABILITY AND DISCLAIMER OF WARRANTIES
8.1. The Seller/Contractor is not responsible for the inconsistency of Goods or Services with the subjective expectations of the Client.
8.2. DISCLAIMER OF LIABILITY REGARDING PSYCHOLOGICAL CONTENT: The Client realizes and agrees that Goods and Services containing psychological techniques, self-reflection methods, and metaphorical cards constitute neither professional psychotherapeutic, psychiatric, or medical help nor a substitute for it. All information is provided for educational and informational purposes. The Client bears full responsibility for the use of the received information and their psychological states. In case of psychological problems, disorders, or diseases, the Client is obliged to contact a certified specialist (psychotherapist, psychiatrist).
8.3. The aggregate liability of the Seller/Contractor under this contract is limited to the amount paid by the Client for a specific Good or Service.
8.4. The Parties are released from liability for non-fulfillment of obligations in the event of force majeure circumstances.
9. PERSONAL DATA PROTECTION
9.1. By accepting the Offer, the Client consents to the collection and processing of their personal data in accordance with the Law of Ukraine "On Personal Data Protection".
9.2. The purpose of processing is to ensure the implementation of relations in the field of purchase and sale, provision of services, tax and accounting relations.
9.3. Personal data processed may include: Full name, contact phone number, email address, delivery address, questionnaire data.
9.4. The Client has all rights provided for by Article 8 of the Law of Ukraine "On Personal Data Protection".
10. TERM OF THE CONTRACT AND DISPUTE RESOLUTION
10.1. The contract is considered concluded from the moment of Acceptance of the Offer and is valid until the Parties fully fulfill their obligations.
10.2. All disputes are resolved through negotiations. In case of failure to reach an agreement, the dispute is referred to the court in accordance with the current legislation of Ukraine.
11. DETAILS OF THE SELLER/CONTRACTOR
FOP (Sole Proprietor) Telushko Artem Dmytrovych
Address: 10014, Kyivska Street, 9, Zhytomyr, Zhytomyr Oblast, Ukraine
Beneficiary Bank: JSC CB "PrivatBank"
IBAN: UA103052990000026007026411431
RNOKPP (Tax ID): 3908614131
Single Tax Payer Group: 2.
Non-VAT Payer.